Lifestyle Patterns and Marketing Factors Influencing the Intention to Use Café-Hopping Services Among Gen Y and Gen Z Consumers
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Abstract
This study aims to examine the lifestyle patterns influencing the intention to use cafe services in the form of cafe hopping among Gen Y and Gen Z consumers, and to investigate the marketing factors affecting their intention to use such services. The researcher has reviewed relevant literatures to further design
a questionnaire as a research tool. The sample group consisted of 400 Gen Y and Gen Z consumers in Bangkok obtained from a simple random sampling method. The data were analyzed by using descriptive statistics, including frequency, percentage, mean, and standard deviation. In addition, the hypothesis testing was conducted by using multiple regression analysis.
The research revealed that lifestyle patterns—such as activities, opinions, and interests—significantly influenced the intention to use cafe hopping services among Gen Y and Gen Z consumers, with a 0.05 statistical significance level. Based on the multiple regression analysis, the correlation coefficient (R) displayed at 0.581, indicating that the model could explain 33.7% of the variance in the dependent variable. Marketing factors such as product, physical characteristics, marketing promotion, location, and process also significantly influenced the intention to use cafe hopping services at a 0.05 statistical significance level. Meanwhile,
the multiple regression analysis revealed a correlation coefficient (R) of 0.713, with an Adjusted R Square of 0.508, suggesting that the model could explain 49.9% of the variance in the dependent variable.
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