Transnational Crime: The Threat to Thailand from the Call Center Gangs

Abstract

The research articles were: to gain knowledge of the transnational call center crime, especially its pattern, behavior, network, trace, characteristics, and identity; to identify problems and difficulties for the police officers and relevant staff in dealing with the transnational call center gangs; and to study the policy and measures on preventing and solving such an illegal act, acknowledged as a national threat to Thailand. This study was qualitative research methods, including in-depth interviews and a focus group seminar using purposive sampling. Call center gangs have evolved from Taiwan, showing signs of spreading to many other countries as organizations that are able to seamlessly transnationalize and share work with a significant history of deception. Current victims include VoIP (Voice over Internet Protocol) telephony has reportedly been exploited to deceive victims and victims set up trackers in certain countries in schools. As for the motive for committing the offense, it is that the income is huge, but the penalties are not severe. As for problems and obstacles, having trouble collecting evidence Major offenders cannot be punished. Coordination and cooperation from relevant agencies and victims open up opportunities for call center gangs. committed a crime because of being deceived, and most importantly, Problems in Thailand, which is like a paradise for thieves. Therefore, specific centers or agencies should be established for the prevention and suppression of call center gangs in the form of a single agency throughout the world (One Team, One World).