Logistics Innovation Capability Influences Logistics Performance & Firm Performance of Logistics Service Providers in Thailand
DOI:
https://doi.org/10.14456/psruhss.2025.38Keywords:
Logistics innovation capability, Supply chain risks, Logistics performance, Firm performanceAbstract
This study aimed to examine the relationships between supply chain risks, logistics innovation capability, and organizational performance among logistics service providers in Thailand. A quantitative research design was employed. Data were collected through questionnaires from 400 logistics service providers certified under the ISO 9001 quality standard and listed by relevant government agencies. The data were analyzed using Structural Equation Modeling (SEM) and path analysis. The results revealed that logistics innovation capability significantly influenced firm risk, customer-related risk, and environmental risk. In addition, logistics innovation capability had a direct effect on both logistics performance and overall organizational performance. Logistics performance was also found to significantly affect the organization performance of logistics service providers in Thailand. The findings offer empirical insights into how enhancing logistics innovation capability can mitigate supply chain risks and support the development of strategic risk management practices, particularly within the context of modern industry.
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