The Influence of Firm Resources and IT Capability on Firm Performance: A Study of Big Data Platform Enterprises in Hangzhou, Zhejiang Province, China
Article Sidebar
Main Article Content
บทคัดย่อ
This study examined the influence of firm resources and IT capability on the performance of big data platform enterprises in Hangzhou, Zhejiang Province, China. Drawing on the Resource-Based View, firm resources were measured through organizational culture, human capital, and innovation, and IT capability through IT infrastructure, IT business spanning, and IT proactive stance. Data were collected through an online questionnaire from 413 decision-makers, managers, and key employees of big data platform enterprises, selected by convenience sampling. The questionnaire demonstrated good reliability, with Cronbach's alpha coefficients ranging from .800 to .915. Data were analyzed using descriptive statistics, pearson correlation, and multiple linear regression at both the construct level and the dimension level.
The descriptive results showed that all seven variables were rated at a moderate level. At the construct level, firm resources (β = .330) and IT capability (β = .336) were positively and significantly associated with firm performance, together explaining 36.40% of the variance (F(2, 410) = 117.447, p < .001), supporting the two main hypotheses. At the dimension level, all six dimensions were positively and significantly associated with performance, supporting the six sub-hypotheses, while the model comparison indicated that the dimensions contributed in a broadly comparable manner (ΔR² = .0003, p = .996). The findings suggest that these resources function as a complementary set, and that big data platform enterprises should develop firm resources and IT capability in a coordinated way rather than concentrating investment on any single dimension.
Article Details
อนุญาตภายใต้เงื่อนไข Creative Commons Attribution-NoDerivatives 4.0 International License.
วารสารหาดใหญ่วิชาการเป็นวารสารที่เข้าถึงได้แบบเปิด (Open Access) ภายใต้สัญญาอนุญาตแบบ Creative Commons Attribution (CC BY-ND 4.0) โดยผู้อ่านสามารถเข้าถึง ดาวน์โหลด และนำเนื้อหาไปใช้ประโยชน์ทางการศึกษาได้โดยไม่มีค่าใช้จ่าย แต่ห้ามดัดแปลง และให้อ้างอิงแสดงที่มาของบทความ
ผู้นิพนธ์ยังคงเป็นผู้ถือลิขสิทธิ์ในผลงานของตนเอง และมอบสิทธิ์ให้แก่วารสารในการตีพิมพ์ผลงานเป็นครั้งแรก
เอกสารอ้างอิง
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120.
Cao, X., Cheng, Y., Hou, J., & Xia, S. (2026). Is digital human capital investment good for firm performance? The mediating role of organizational and technological resource use. Journal of Science and Technology Policy Management, 27, 1–39. https://doi.org/10.1108/JSTPM-07-2024-0263
Chae, H.-C., Koh, C. E., & Park, K. O. (2018). Information technology capability and firm performance: Role of industry. Information & Management, 55(5), 525–546. https://doi.org/10.1016/j.im.2017.10.001
Cochran, W. G. (1977). Sampling techniques (3rd ed.). John Wiley & Sons.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104
Ghasemaghaei, M. (2021). Understanding the impact of big data on firm performance: The necessity of conceptually differentiating among big data characteristics. International Journal of Information Management, 57, 102055. https://doi.org/10.1016/j.ijinfomgt.2019.102055
Giustiziero, G., Kretschmer, T., Somaya, D., & Wu, B. (2023). Hyperspecialization and hyperscaling: A resource-based theory of the digital firm. Strategic Management Journal, 44(6), 1391–1424. https://doi.org/10.1002/smj.3365
Guo, F., Li, Y., Maruping, L. M., & Masli, A. (2023). Complementarity between investment in information technology (IT) and IT human resources: Implications for different types of firm innovation. Information Systems Research, 34(3), 1259–1275. https://doi.org/10.1287/isre.2022.1185
Guo, H., Guo, A., & Ma, H. (2022). Inside the black box: How business model innovation contributes to digital start-up performance. Journal of Innovation & Knowledge, 7(2), 100188. https://doi.org/10.1016/j.jik.2022.100188
Hafeez, M. H., Shariff, M. N. M., & bin Mad Lazim, H. (2012). Relationship between entrepreneurial orientation, firm resources, SME branding and firm's performance: Is innovation the missing link?. American Journal of Industrial and Business Management, 2(4), 153–159. https://doi.org/10.4236/ajibm.2012.24020
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Pearson Prentice Hall.
He, W., Tong, T. W., & Xu, M. (2022). How property rights matter to firm resource investment: Evidence from China's property law enactment. Organization Science, 33(1), 293–310. https://doi.org/10.1287/orsc.2020.1418
Herciu, M. (2017). Drivers of firm performance: Exploring quantitative and qualitative approaches. Studies in Business and Economics, 12(1), 79–84. https://doi.org/10.1515/sbe-2017-0006
Huang, Q., Xu, C., Xue, X., & Zhu, H. (2023). Can digital innovation improve firm performance: Evidence from digital patents of Chinese listed firms. International Review of Financial Analysis, 89, 102810. https://doi.org/10.1016/j.irfa.2023.102810
Ilmudeen, A. (2022). Information technology (IT) governance and IT capability to realize firm performance: Enabling role of agility and innovative capability. Benchmarking: An International Journal, 29(4), 1137–1161. https://doi.org/10.1108/BIJ-02-2021-0069
Khoo, K., Lai, S., & Tian, C. (2025). The impact of antitrust enforcement on China's digital platforms: Evidence from SAMR v. Alibaba. International Review of Law and Economics, 83, 106268. https://doi.org/10.1016/j.irle.2025.106268
Latifi, M.-A., Nikou, S., & Bouwman, H. (2021). Business model innovation and firm performance: Exploring causal mechanisms in SMEs. Technovation, 107, 102274. https://doi.org/10.1016/j.technovation.2021.102274
Liu, H., Ke, W., Wei, K. K., & Hua, Z. (2013). The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility. Decision Support Systems, 54(3), 1452–1462. https://doi.org/10.1016/j.dss.2012.12.016
Lu, Y., & Ramamurthy, K. (2011). Understanding the link between information technology capability and organizational agility: An empirical examination. MIS Quarterly, 35(4), 931–954. https://doi.org/10.2307/41409967
Nwankpa, J. K., & Roumani, Y. (2016). IT capability and digital transformation: A firm performance perspective. In The 37th International Conference on Information Systems (ICIS 2016) (pp. 1–16). Dublin, Ireland. https://aisel.aisnet.org/icis2016/ISStrategy/Presentations/4
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
Pradana, M., Silvianita, A., Syarifuddin, S., & Renaldi, R. (2022). The implication of digital organisational culture on firm performance. Frontiers in Psychology, 13, 840699. https://doi.org/10.3389/fpsyg.2022.840699
Price, D., & Stoica, M. (2015). The relationship between resources and firm performance: Factors that influence SMEs. Academy of Entrepreneurship Journal, 21(2), 87–98.
Rahman, M. J., & Zhao, N. (2020). Information technology capability and firm performance in the era of big data analytics: Evidence from the United States. Accounting and Management Information Systems, 19(3), 595–621. https://doi.org/10.24818/jamis.2020.03007
Rehman, N., Razaq, S., Farooq, A., Zohaib, N. M., & Nazri, M. (2020). Information technology and firm performance: Mediation role of absorptive capacity and corporate entrepreneurship in manufacturing SMEs. Technology Analysis & Strategic Management, 32(9), 1049–1065. https://doi.org/10.1080/09537325.2020.1740192
Rong, K., Sokol, D. D., Zhou, D., & Zhu, F. (2026). Antitrust platform regulation and entrepreneurship: Evidence from China. Management Science, 72(7), 6334–6349. https://doi.org/10.1287/mnsc.2024.04397
Sirmon, D. G., Hitt, M. A., & Ireland, R. D. (2007). Managing firm resources in dynamic environments to create value: Looking inside the black box. Academy of Management Review, 32(1), 273–292. https://doi.org/10.5465/amr.2007.23466005
Stiles, P., & Kulvisaechana, S. (2003). Human capital and performance: A literature review [Research report]. University of Cambridge.
Xinhua. (2025, April 29). China produces 41.06 ZB of data in 2024. Xinhuanet. https://english.news.cn/20250429/0045d73769be4d93a814d2f19f2c6914/c.html
Yesil, S., & Kaya, A. (2013). The effect of organizational culture on firm financial performance: Evidence from a developing country. Procedia – Social and Behavioral Sciences, 81, 428–437. https://doi.org/10.1016/j.sbspro.2013.06.455
Zhou, L., Fan, J., Ding, L., Xu, Z., & Zhang, J. (2024). Can policy advantages be transformed into industrial advantages? Evidences from digital economy industry development in Zhejiang Province, China. PLOS ONE, 19(3), e0298138. https://doi.org/10.1371/journal.pone.0298138
