The Impact of Mobile-Assisted Language Learning: Push and Pull Mechanisms on Enhancing English Language Proficiency of Undergraduate Students

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Piyanat Chantakhat

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This study aimed to assess the impact of push and pull mechanisms in mobile-assisted language learning (MALL) on students’ English language proficiency and their satisfaction with MALL usage. The study involved comparing pretest and posttest scores between a control group and an experimental group, both initially exhibiting similar proficiency levels. Sixty students enrolled in an English Communication for Teachers course in the second semester of the 2023 academic year participated in the study, purposefully divided into control and experimental groups of 30 students each. The control group utilised the pull mechanism of MALL, while the experimental group used the push mechanism. Research instruments included a MALL application, an English proficiency test, a questionnaire, and an interview. Quantitative data underwent t-tests, means, standard deviations, and percentages analysis, while qualitative data from interviews were content-analysed. Results showed the experimental group’s posttest mean significantly higher than the control group’s, indicating the push mechanism positively impacted English proficiency. Additionally, the study explored students’ satisfaction with MALL, revealing varied contentment levels with the platform’s effectiveness, accessibility, engagement, and user interface. While overall satisfaction was high, areas such as material relevance, customisation options, and technical support had room for improvement. These findings contributed to discussions on innovative language education approaches, emphasising technology’s potential to enhance language acquisition and create dynamic learning environments.

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