Flight Attendants’ Self-Adjustment Working for Foreign Airlines

Abstract

This research aimed to examine how female Thai flight attendants working with foreign airlinesadjust themselves while facing with stress or anxiety from work. This study employed a qualitative
methodology. Data were gathered from 10 Thai female flight attendants working with foreign airlines for at least 3 years. These informants were selected by convenient sampling and snowball sampling, Semistructured interviews, a focus group discussion, and participant observation were utilized to collect the data. Data were then analyzed by thematic analysis.
          The research findings revealed the flight attendants’ self-adjustment could be classified into two main ways: 1) to fight and 2) to escape. The fighting behavior included fighting to survive in a working environment and fighting to be success or to get progress in work. In terms of escape behaviors, they consisted of temporary escape from stressful situations and permanent escape by resigning from the job.
either just to survive in working