The Study of Satisfaction in the Welfare and Organizational Commitment of Directorate of Civil Affairs

Abstract

The objectives of this research were 1) to compare the level of satisfaction in welfare received from Department of Civil Affairs, classified by personal factors 2) To compare the level of opinions on organizational commitment received from the Department of Civil Affairs. The population used in this research were civil servants under the jurisdiction. Department of Civil Affairs consisted of 329 officers. The sample of this study consisted of 178 personnel of Directorate of Civil Affairs. The research instrument used for data collection was a questionnaire. The statistical procedures employed included frequency, percentage, mean, standard deviation, t-test, and One-Way ANOVA. The research finding were as follows: 1. The satisfaction in the welfare of Directorate of Civil Affairs as a whole were at a high level. When tested by personal factors, it was found that personal factors in the duration of government service had affected the satisfaction in the welfare received in terms of the economic, sanitation, and safety with a statistical significance of 0.05. 2. The overall of organizational commitment of Directorate of Civil Affairs was in a high level. When tested by personal factors, it was found that personal factors in the position had affected the organizational commitment in terms of the willingness to dedicate effort for the benefit of the organization with a statistical significance of 0.05.